Port Forwarding - Revision history

Stage: /* Testing port forwarding */

2017-07-25T14:04:54Z

‎Testing port forwarding

Stage: /* Testing port forwarding */

2017-07-25T14:04:22Z

‎Testing port forwarding

Stage: /* Testing port forwarding */

2017-07-25T14:03:45Z

‎Testing port forwarding

Stage: /* =What is required */

2017-07-25T00:12:03Z

‎=What is required

Stage at 00:11, 25 July 2017

2017-07-25T00:11:53Z

Stage at 00:05, 25 July 2017

2017-07-25T00:05:40Z

Stage at 23:57, 24 July 2017

2017-07-24T23:57:55Z

David at 18:59, 24 July 2017

2017-07-24T18:59:50Z

David at 18:54, 24 July 2017

2017-07-24T18:54:04Z

David: David moved page Port fowarding to Port Forwarding

2017-07-24T17:53:30Z

David moved page Port fowarding to Port Forwarding

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 ====Testing port forwarding====
-Once port forwarding is set up, you can test this by using telnet at the Windows command prompt. This should be done from a different location from where the time clock is. In this example, we are testing the connection using the public IP address of 26.59.154.87 to the time clock with the IP address of 192.168.15.52
+Once port forwarding is set up, you can test this by using telnet at the Windows command prompt. This should be done from a different location from where the time clock is. In this example, we are testing the connection using the public IP address of 26.59.154.87 to the time clock with the IP address of 192.168.15.52. The port forwarding rule is using port 3003.
 [[File:Telnet1.JPG]]

@@ Line 32: / Line 32: @@
 ====Testing port forwarding====
-Once port forwarding is set up, you can test this by using telnet at the Windows command prompt. This should be done from a different location from where the time clock is. In this example, we are testing the connection from the public IP address of 26.59.154.87 to the time clock with the IP address of 192.168.15.52
+Once port forwarding is set up, you can test this by using telnet at the Windows command prompt. This should be done from a different location from where the time clock is. In this example, we are testing the connection using the public IP address of 26.59.154.87 to the time clock with the IP address of 192.168.15.52
 [[File:Telnet1.JPG]]

@@ Line 32: / Line 32: @@
 ====Testing port forwarding====
-Once port forwarding is set up, you can test this by using the telnet at the Windows command prompt. This should be done from a different location from where the time clock is. In this example, we are testing the connection from the public IP address of 26.59.154.87 to the time clock with the IP address of 192.168.15.52
+Once port forwarding is set up, you can test this by using telnet at the Windows command prompt. This should be done from a different location from where the time clock is. In this example, we are testing the connection from the public IP address of 26.59.154.87 to the time clock with the IP address of 192.168.15.52
 [[File:Telnet1.JPG]]

@@ Line 9: / Line 9: @@
 * The software is located on your server at a different physical location from the time clock and there is no direct network connection between these locations
-====What is required===
+====What is required====
 * Each time clock requires a dedicated internal IP address

@@ Line 9: / Line 9: @@
 * The software is located on your server at a different physical location from the time clock and there is no direct network connection between these locations
-Your IT company will need to assign each time clock a dedicated internal IP address and setup a port forwarding rule for each IP address. Port forwarding will use the public IP address of the location where the time clock is and forwards the incoming network traffic from our software so as to enable the SBV software to communicate to the time clock.
+====What is required===
 Here is a typical port forwarding scenario when you have one time clock at each location. In this example the time clock has been assigned the IP address 192.168.15.50
-Port forwarding to 192.168.15.50 on port 3001 using port 3001 internally
+* Port forwarding to 192.168.15.50 on port 3001 using port 3001 internally
 Here is a typical port forwarding scenario when you have more than one time clock at each location. In this example the time clocks has been assigned the IP addresses 192.168.15.50, 192.168.15.51 and 192.168.15.52
-Port forwarding to 192.168.15.50 on port 3001 using port 3001 internally
+* Port forwarding to 192.168.15.50 on port 3001 using port 3001 internally
-Port forwarding to 192.168.15.51 on port 3002 using port 3001 internally
+* Port forwarding to 192.168.15.51 on port 3002 using port 3001 internally
-Port forwarding to 192.168.15.52 on port 3003 using port 3001 internally
+* Port forwarding to 192.168.15.52 on port 3003 using port 3001 internally
-Please note that all internal traffic needs to be on port 3001 as this is the port that the HandPunch time clocks use.
+Please note that all internal traffic needs to be on port 3001 as this is the port that the HandPunch time clocks use for all communication.
 ====Testing port forwarding====
-Once port forwarding is set up, your IT company can test this by using the telnet at the Windows command prompt. In this example, we are testing the connection from the public IP address of 26.59.154.87 to the time clock with the IP address of 192.168.15.52
+Once port forwarding is set up, you can test this by using the telnet at the Windows command prompt. This should be done from a different location from where the time clock is. In this example, we are testing the connection from the public IP address of 26.59.154.87 to the time clock with the IP address of 192.168.15.52
 [[File:Telnet1.JPG]]
-After entering telnet <public IP address> <port> press Enter and you should get a blank telnet screen. If you get a response that indicates that a connection could not be made then the port forwarding is not working, assuming that the time clock has been programmed with the correct network information.
+After entering telnet <public IP address> <port> press Enter and you should get a blank telnet screen. If you get a response that indicates that a connection could not be made then the port forwarding is not working, assuming that the time clock has been programmed with all the correct network information and is connected to your network.
-If the telnet test is unsuccessful then the software will not be able to communicate to the time clock. There is no need to contact SBV before confirming that the port forwarding is not working. If the telnet test is unsuccessful then we can guarantee you that the software will not be able to communicate to the time clock.
+If the telnet test is unsuccessful then the software will not be able to communicate to the time clock. There is no need to contact SBV before confirming that the port forwarding is working. If the telnet test is unsuccessful then we can guarantee you that the software will not be able to communicate to the time clocks.

@@ Line 23: / Line 23: @@
 Please note that all internal traffic needs to be on port 3001 as this is the port that the HandPunch time clocks use.
-When this is set up correctly, you can test it by using the telnet command at the command prompt and type:
+====Testing port forwarding====
-===How to test port forwarding===
+Once port forwarding is set up, your IT company can test this by using the telnet at the Windows command prompt. In this example, we are testing the connection from the public IP address of 26.59.154.87 to the time clock with the IP address of 192.168.15.52
-−
-From outside the network you can use telnet to easily test that the forwarding is working. If the telnet test is unsuccessful then the software will not be able to communicate to the time clock.
 [[File:Telnet1.JPG]]
-and then hit enter
+After entering telnet <public IP address> <port> press Enter and you should get a blank telnet screen. If you get a response that indicates that a connection could not be made then the port forwarding is not working, assuming that the time clock has been programmed with the correct network information.
-−
-If the port forwarding is setup correctly, then you should get a blank telnet screen.
-There is no need to contact us before this because there is nothing we can do. When you set it up, test it and let us know if it works. If you are able to connect then we will.
+If the telnet test is unsuccessful then the software will not be able to communicate to the time clock. There is no need to contact SBV before confirming that the port forwarding is not working. If the telnet test is unsuccessful then we can guarantee you that the software will not be able to communicate to the time clock.

@@ Line 1: / Line 1: @@
-When your software is hosted on our cloud server or is not local to your facility there needs to be a port forwarding rule set up by your IT company so that we can access the clock(s) from outside the network.
+Port forwarding may be required to enable communication from the SBV software to your time clocks. Port forwarding is not required in the following scenarios:
-For example, let’s say you have 5 clocks from us and each clock has an internal IP address of 192.168.15.30 through 192.168.15.35 and the public IP address of your facility is 26.59.154.87, your IT company will need to set up the following:
-*Port forwarding from 26.59.154.87 on 3001 externally to internal IP of 192.168.15.30 on port 3001
+Scenarios where port forwarding will be required are:
-*Port forwarding from 26.59.154.87 on 3002 externally to internal IP of 192.168.15.31 on port 3001
-*Port forwarding from 26.59.154.87 on 3003 externally to internal IP of 192.168.15.32 on port 3001
-*Port forwarding from 26.59.154.87 on 3004 externally to internal IP of 192.168.15.33 on port 3001
-*Port forwarding from 26.59.154.87 on 3005 externally to internal IP of 192.168.15.34 on port 3001
-*Port forwarding from 26.59.154.87 on 3006 externally to internal IP of 192.168.15.35 on port 3001
-Internally all traffic should be on port 3001. We only need TCP traffic forwarded.
+Your IT company will need to assign each time clock a dedicated internal IP address and setup a port forwarding rule for each IP address. Port forwarding will use the public IP address of the location where the time clock is and forwards the incoming network traffic from our software so as to enable the SBV software to communicate to the time clock.
 When this is set up correctly, you can test it by using the telnet command at the command prompt and type:
 [[File:Telnet1.JPG]]

← Older revision		Revision as of 18:54, 24 July 2017
Line 12:		Line 12:

	Internally all traffic should be on port 3001. We only need TCP traffic forwarded.		Internally all traffic should be on port 3001. We only need TCP traffic forwarded.
		+
		+	When this is set up correctly, you can test it by using the telnet command at the command prompt and type:
		+
		+	''telnet 26.59.154.87 3003''
		+
		+	and then hit enter
		+
		+	If the port forwarding is setup correctly, then you should get a blank telnet screen.
		+
		+	There is no need to contact us before this because there is nothing we can do. When you set it up, test it and let us know if it works. If you are able to connect then we will.

← Older revision	Revision as of 17:53, 24 July 2017
(No difference)